Telappliant Status Page
All Systems Operational

About This Site

Welcome to the Telappliant Status Page.
Here you will find the status of all the services we provide.
To receive automatic updates please click the subscribe to updates button and be notified if there are any outages.
Should you still wish to contact the support team please ring 03450044040

SIP Servers Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
99.89 % uptime
Today
DSL Services Operational
90 days ago
99.97 % uptime
Today
Leased Line Services Operational
90 days ago
99.8 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
Web Sites Operational
90 days ago
100.0 % uptime
Today
Card Payment System Operational
90 days ago
100.0 % uptime
Today
Card Payment API Operational
90 days ago
100.0 % uptime
Today
Card Payment Dashboard Operational
90 days ago
100.0 % uptime
Today
Card Payment Checkout Operational
90 days ago
100.0 % uptime
Today
Card Payment JS Operational
90 days ago
100.0 % uptime
Today
Testing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024
Resolved - Based on our monitoring - Telappliant now believes this issue should be resolved for all customers. If any sites are still experiencing issues then we advise rebooting equipment on the site (e.g. routers) and retesting. If issues still persist please reach out to Telappliant's support team for further testing.
Nov 20, 16:26 UTC
Monitoring - We are happy to confirm that services have now restored. Our upstream engineers had identified a metro switch on the transport network that was impacting the local exchange backhaul. A RFO will be shared once root cause investigations have concluded. Please re-test your connectivity and let us know if everything is working as expected, If the problem persists, don't hesitate to contact our support team at 0345 004 4040.
Nov 20, 14:08 UTC
Update - We are currently awaiting updates on the progress from our upstream, works are ongoing to restore the services as soon as possible, We will update you as soon as more information becomes available.
Nov 20, 13:01 UTC
Identified - Telappliant is aware of an ongoing issue with connectivity on the Universal Square site. We are currently liasing with our supplier for the site in order to find out the cause of the issue and resolve it. Our initial analysis suggests that the issue is affecting a subset of our circuits. We are actively assessing the scope and working to resolve the matter. Further details will be shared as soon as they become available. Please rest assured that our primary focus is to restore normal operations promptly and with minimal disruption. We will keep you informed with regular updates as the situation develops.
Nov 20, 11:22 UTC
Investigating - Telappliant is aware of an ongoing issue with connectivity on the Universal Square site. We are currently liasing with our supplier for the site in order to find out the cause of the issue and resolve it.
Nov 20, 10:29 UTC
Resolved - Please re-test your services and let us know if you continue to experience any issues with your calls. If the problem persists, don't hesitate to contact our support team at 0345 004 4040.
Nov 20, 13:03 UTC
Monitoring - The issue impacting inbound and outbound calls earlier this morning has now been resolved. Our engineers are currently investigating the root cause, and we will provide further details as soon as they become available. We sincerely apologize for the disruption experienced this morning and appreciate your understanding.
Nov 20, 11:39 UTC
Identified - Telappliant is aware of ongoing issues with one of our Primary Inbound/Outbound Call carriers, resulting in the degradation/loss of calls transiting via them. Telappliant Engineers are currently investigating and liasing with our Carrier to restore service. Engineers have located the cause and are in the process of fully restoring service - more updates will follow as soon as they are available.
Nov 20, 11:28 UTC
Investigating - Telappliant is aware of ongoing issues with one of our Primary Inbound/Outbound Call carriers, resulting in the degradation/loss of calls transiting via them. Telappliant Engineers are currently investigating and liasing with our Carrier to restore service.
Nov 20, 10:56 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.